Housing Association for Integrated Living Ltd (HAIL) invites a
suitability qualified individual, agency or organisation with focus
group facilitation experience to assist HAIL in:
* Providing professional advice, expertise and practical assistance
to HAIL in reviewing the scope of work for the facilitation of 4 focus
groups.
* Develop and Facilitate Focus Groups for internal stakeholders (ie.
Tenants and Staff).
* Issue Report on findings and recommendations falling out of Focus
Groups.
BACKGROUND
HAIL is an Approved Housing Body with over *
properties mainly in the Greater Dublin area.
HAIL’s purpose is to provide the key to independent living by
providing housing and support services to those experiencing
significant and enduring mental health difficulties, enabling them to
live independently and fully integrated into their communities.
Our Vision is to drive excellence in mental health housing support and
be the partner of choice for delivering integrated independent living
in communities across Ireland.
CONTEXT
HAIL launched their new Strategic Plan in * and
are currently aligning all Strategies to underpin HAIL new pillars of
People, Excellence, Growth and Partnerships.
To this effect, HAIL are looking to receive tenants and staff
perspectives in the following areas:
* Feedback on HAIL’s current Tenant Engagement Strategy and
possible future outputs x 2 (1 x staff/peer volunteers & 1 x tenant).
* HAIL’s response repair service and any
improvements/recommendations.
* To complete Journey Mapping exercise in the following areas; rent
and arrears process, Tenant Experience in HAIL, HAIL’s Tenant
Sustainment Service and HAIL’s allocation process.
It is envisaged that a report inclusive of findings and
recommendations is then issued to HAIL from each of the above focus
groups in order to feed back into key Strategies, Policies and Service
Delivery areas.
PLEASE SEE THE TENDER DOCUMENT ATTACHED BELOW FOR FULL DETAILS.
CLOSING DATE FOR SUBMISSION OF TENDERS
The closing date for receipt of tenders is 5PM ON **APPLY ON THE
WEBSITE**TH MAY **APPLY ON THE WEBSITE**. Tenders should be returned
to * and copied to *.
We need : English (Good)
Type: Permanent
Payment:
Category: Others
